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Monday – Thursday: 9 a.m. – 8 p.m.50-minute sessionsLicensed in NY(315) 555-0103

If you need help right now

Call or text 988, or call 911

Balm is not an emergency service, and this site and our messages are not monitored around the clock.

  • In a crisis

    Call or text 988, the Suicide and Crisis Lifeline, any time of day or night. You will reach a trained counselor.

  • In an emergency

    Call 911, or go to the nearest emergency room, if you or someone near you is in immediate danger.

  • If you are worried about someone

    You can call or text 988 for advice about how to help another person. Stay with them if you can.

What Balm can and cannot do

Our associates provide talk therapy by appointment. We cannot respond to a message right away, and we cannot be reached overnight.

If you are already a client and feel worse between sessions, tell your associate at your next session, and call 988 if you need to talk sooner.